Operations Overview

Call Bot Dashboard

Track conversation volume, response health, and the latest caller activity with a calmer, more readable layout.

Live monitoring
Recent Activity

Recent calls

The latest 10 conversations processed by the bot, ready for a quick health check.

Time Direction From Duration Status Actions
Gaps

Unanswered Questions

Questions the bot couldn't find answers for. Add these to the Knowledge Base.

Conversation Archive

Call history

Review the latest call records with clearer spacing, stronger metadata hierarchy, and quick access to transcripts.

Latest 100 calls
Export CSV Export JSON
Records

Conversation log

Includes Twilio identifiers, call direction, duration, and current outcome state.

Time Call SID Direction From To Duration Status Actions
Assistant Knowledge

Knowledge base

Search, refine, and expand what the call bot knows with a more editorial, easier-to-scan interface.

Operational content
Content Library

Entries and sources

Category Question Answer Source Actions
Reservations

Bookings

View all bookings, search by name or phone, and manage deposits.

DateTimeNamePartyVenueDepositStatusActions
Automation Tools

Scrapers

Refresh website and social content with stronger visual separation between run actions and returned data.

Manual refresh
Website

Website scraper

Scrape `thirdwavebbq.com.au` for menu details, venue content, opening information, and event updates.

Social

Facebook scraper

Fetch recent posts from the Third Wave BBQ Facebook page so the assistant has timely promotional context.

Deposits

Deposit reconciler

Check past bookings and release deposits for guests who showed up. Captures deposits for no-shows. Runs automatically at 11 PM.

Integration

OpenTable Connection

One-time setup. Cookies are auto-refreshed every 15 minutes once saved.

Checking...
How to get cookies:
1. Open guestcenter.opentable.com and log in
2. Press F12 to open DevTools → click Console tab
3. Type document.cookie and press Enter
4. Copy the output and paste it below
Output

Latest scraper result

Run a scraper above to inspect the returned payload in a cleaner formatted panel.

No scraper run yet Use one of the actions above to populate this panel.